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Italia·Destination guide · Southern Europe

Italy

41.9028° N · Southern Europe · Schengen

Italy requires identity verification — not just a document upload and a keybox.

Hotels and short-stay hosts must identify guests and report them through Alloggiati Web. CIN listing codes are national. Purely automated remote check-in without a visual identity match sits poorly against public-security law.

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NextStay relevance · Italy

5 / 5

Essential

Art. 109 TULPS requires identity verification and Alloggiati Web reporting — keybox-only check-in without visual ID match is not enough.

At a glance · Italy

  • Identity

    Art. 109 TULPS

  • Police

    Alloggiati ≤ 24h

  • Listing

    CIN on BDSR

  • Access

    De visu check

Who this is for

What hotels and hosts actually need to know

Italian accommodation sits on two parallel tracks: public-security identification (Art. 109 TULPS + Alloggiati Web) and tourism transparency (national CIN via BDSR). Regions and cities layer tourist tax and local ordinances. Self check-in is still possible when identity is verified visually — in person or through suitable live video tools — before access is released.

Front desk workflows map cleanly onto Art. 109: check every guest’s document, then transmit Alloggiati data on time. CIN/BDSR duties apply where the property is a tourist accommodation structure.

  • 01Identify all guests with a valid identity document — not only the booking lead
  • 02Transmit Alloggiati Web schedules within 24 hours (6 hours for stays under 24 hours)
  • 03Obtain Questura credentials for Alloggiati Web before operating
  • 04Display and publish CIN where required for the structure type

Chapter · Identity

Identity under Art. 109 TULPS

Italian public-security law allows accommodation only to persons who present a suitable identity document — and requires the provider to communicate guest particulars to the police.

Statute

“Accommodation may be given exclusively to persons provided with an identity card or other document suitable to prove identity under the rules in force…”
Art. 109 TULPS (Testo Unico delle Leggi di Pubblica Sicurezza), as summarised by Polizia di Stato Alloggiati guidance [01]
  1. 01

    Who must be identified

    Every guest receiving accommodation — including all members of families and groups. Alloggiati FAQ materials state that each person needs a valid identity document; a residence permit alone is not treated as a sufficient identity document for this purpose.

    [03][01]
  2. 02

    Short lets are included

    Art. 19-bis of Decree-Law 113/2018 (converted into Law 132/2018) extends Art. 109 duties to landlords and sub-lessors of dwellings (or parts of dwellings) with contracts shorter than 30 days — the classic short-term rental case.

    [05][01]
  3. 03

    Hotels and extra-hotel stays share the duty

    The same identification and communication framework covers hotels, extra-hotel structures and short lets once the Art. 109 perimeter applies. Process design differs; the security outcome does not.

    [03][04]

Chapter · Alloggiati

Alloggiati Web & the reporting clock

Guest schedules are transmitted electronically through Alloggiati Web, the State Police portal — not paper hand-ins to the Questura.

  1. 01

    Deadline

    Transmit guest particulars within 24 hours of arrival. For stays not exceeding 24 hours, transmission must occur within 6 hours of arrival (rules refined by later decrees amending the Interior Ministry framework).

    [04][03]
  2. 02

    What to send

    Typical required fields include arrival date, length of stay, surname, name, sex, date and place of birth, citizenship, and type/number/place of issue of the identity document.

    [03]
  3. 03

    Credentials

    Operators obtain Alloggiati Web access from the territorially competent Questura. Without credentials, compliant electronic filing is not available.

    [05][02]
  4. 04

    Sanctions posture

    Questura guidance cites Art. 17 TULPS: failure to meet registration/communication duties may be punished with arrest of up to three months or a fine of up to €206 — treat this as a public-security obligation, not a soft tourism formality.

    [05][04]

Chapter · CIN

CIN & the national accommodation database

From 2025, tourist accommodation and short-stay listings operate under a National Identification Code (CIN) issued through the Ministry of Tourism’s BDSR database.

  1. 01

    Obtain CIN via BDSR

    Register the property in the Banca Dati delle Strutture Ricettive (BDSR). Where a regional identification code (CIR) already exists, obtain that first, then request CIN; otherwise apply for CIN at the start of activity.

    [06][07]
  2. 02

    Display and publish

    CIN must appear at the property and in every advertisement wherever published. Intermediaries and platforms also carry duties to show CIN and to avoid publishing listings without it.

    [06][07]
  3. 03

    Enforcement range

    Ministry-linked materials and professional summaries describe administrative fines for missing CIN and for failure to display/publish it (commonly cited bands around €800–€8,000 and €500–€5,000 respectively). Confirm current amounts in the governing decree text.

    [07][06]

Chapter · EU layer

EU law that sits underneath

Italy’s TULPS and CIN rules sit inside the same European stack hosts meet elsewhere — Schengen lodging purposes, GDPR, and the 2024 short-term rental data framework.

  1. 01

    Schengen Convention — Article 45(1)(b)

    Lodging providers across Schengen states are expected to account for who stayed where. Italy’s Alloggiati system is a national implementation of that public-security logic.

    [16][01]
  2. 02

    GDPR (Regulation (EU) 2016/679)

    Identity and document data are personal data. Collect what the legal basis requires, inform guests, secure transmission to Alloggiati, and respect retention limits on your own systems.

    [17]
  3. 03

    Short-term rental data — Regulation (EU) 2024/1028

    From 20 May 2026, where Member States operate STR registration/data systems, platforms work through harmonised registration numbers and activity reporting. Italy’s CIN/BDSR posture aligns with that transparency direction.

    [18][19]

Remote arrival · Still the law

Self check-in after the Consiglio di Stato

Remote arrival is not banned. Automated keybox check-in without a visual identity match is the problem. Live visual confirmation — in person or via suitable video tools at the moment of entry — is the compliant path discussed in 2025 case law.

01

Document

02

E.turistas

03

Keys

  • De visu means a real identity match

    Council of State ruling n. 9101/2025 (21 November 2025) upholds the Interior Ministry’s reading of Art. 109: providers must verify correspondence between the person entering and the identity document — not merely collect a file upload.

    [08][09]

  • Technology can help — if it verifies live

    The judgment notes that de visu need not always mean the host standing at the door: video-link devices capable of confirming identity hic et nunc (for example digital peepholes or suitable live video flows) may satisfy the security ratio. Pure code/keybox release after a document email does not.

    [08]

  • Then Alloggiati — on the clock

    Once guests are identified, Alloggiati Web filing still runs on the 24-hour / 6-hour clocks. Verification and reporting are sequential duties, not alternatives.

    [04][03]

  • Municipal overlays

    Cities such as Florence have pursued local keybox / façade rules for décor and safety. National Art. 109 duties apply regardless — local ordinances can add friction.

    [08]

Municipal & tax layers

CIN and Alloggiati are national. Imposta / contributo di soggiorno is municipal — Rome, Florence and Venice each publish their own tables, and Venice also runs a separate day-visitor access fee.

  • Rome Colosseum — municipal tourist-tax territory

    Rome — contributo di soggiorno

    01

    Roma Capitale's contributo di soggiorno (Deliberazione di Giunta Capitolina n. 255/2023, applied from 1 October 2024) is charged per person by structure type for a maximum of 10 consecutive nights in the same establishment. Published bands include hotels €4–€10 by star; case e appartamenti per vacanze €6 (categoria 1) / €5 (categoria 2); B&B €6; guest-house categories €5–€7. Confirm the live table and exemptions with Roma Capitale before quoting guests.

    [10][11]
  • Florence Duomo — municipal tourist-tax territory

    Florence — imposta di soggiorno

    02

    From 1 February 2025 (Deliberazione 535/2024), Firenze charges €6 per person per night for case vacanze, locazioni turistiche, affittacamere and B&B, for a maximum of 7 consecutive nights. Hotel / RTA bands run €3.50–€8 by star. Confirm the current table on the Comune portal before quoting.

    [12][13]
  • Venice Grand Canal — overnight tax and day-access fee territory

    Venice — overnight tax + contributo di accesso

    03

    Overnight guests still owe Venezia's municipal imposta di soggiorno (confirm the current structure/season table with the Comune). Separately, the contributo di accesso applies to day visitors over 14 on 60 designated 2026 dates (3 Apr–26 Jul, 08:30–16:00; €5 early / €10 late payment). Guests overnighting in registered accommodations in the municipality are exempt from the access fee but must still obtain the exemption QR via cda.ve.it — do not confuse that day fee with Alloggiati or the overnight tourist tax.

    [14][15]
  • Milan — business and short-stay hub

    Regional CIR then CIN + short-let tax

    04

    Where a region or autonomous province already runs a CIR, hosts typically obtain CIR first, then CIN via BDSR; otherwise request CIN at the start of activity. Short-rental income often uses cedolare secca or ordinary IRPEF; platforms may withhold as substitute taxpayers. Use a commercialista for the filing that fits your case.

    [06]

This is the law · Here is the reference

Sources & references

Primary statutes, EU instruments and competent authorities. Open the link when your property is at stake.

  1. [01]Local law
    Art. 109 TULPS — accommodation & identity

    Primary public-security duty to house only identified guests and notify police.

  2. [02]Authority
    Alloggiati Web — Polizia di Stato portal

    Official electronic channel for guest schedule transmission.

  3. [03]Authority
    Alloggiati Web FAQ (Polizia di Stato)

    Identity document duty, short-stay scope, and data fields.

  4. [04]Authority
    Questura di Bari — Alloggiati Web guidance

    24h / 6h transmission clocks and Art. 17 TULPS sanction reference.

  5. [05]Authority
    Questura di Oristano — short-let extension

    Art. 19-bis L. 132/2018 bringing sub-30-day lets under Art. 109.

  6. [06]Authority
    Ministry of Tourism — BDSR / CIN FAQ

    National identification code duties for listings and structures.

  7. [07]Local law
    Decree-Law 145/2023 (CIN framework)

    Statutory basis for the national accommodation identification code.

  8. [08]Guidance
    Consiglio di Stato, sez. III, 21 Nov 2025, n. 9101

    De visu identity match required; pure remote keybox without visual check rejected; live video tools discussed as possible.

  9. [09]Authority
    Interior Ministry circular prot. n. 38138 (18 Nov 2024)

    Police interpretation censuring automated document+keybox flows without visual verification — text recounted and upheld in substance by CdS 9101/2025 (primary circular PDF not published as a stable public URL).

  10. [10]Local law
    Roma Capitale — Deliberazione Giunta Capitolina n. 255/2023

    Contributo di soggiorno tariff table (hotels €4–€10; CAV €5–€6; max 10 consecutive nights).

  11. [11]Authority
    Roma Capitale — FAQ attività ricettive / contributo di soggiorno

    Municipal FAQ confirming the tax, 10-night cap and Delibera 255/2023 footing.

  12. [12]Authority
    Città di Firenze — Imposta di soggiorno (informati)

    Comune portal noting Delibera 535/2024 tariffs from 1 February 2025.

  13. [13]Agency
    Feel Florence — Tourist tax 2025 table

    Published €6 band for CAV / locazioni turistiche / B&B and hotel star bands (€3.50–€8).

  14. [14]Authority
    Comune di Venezia — Contributo di Accesso

    2026 day-visitor access fee framework; overnight guests in municipal accommodations are exempt with registration.

  15. [15]Authority
    cda.ve.it — Contributo di Accesso FAQ

    2026 dates, €5 early / €10 late payment, and exemption rules for overnight guests.

  16. [16]EU law
    Convention Implementing the Schengen Agreement — Art. 45

    EU-layer lodging / guest-record purpose.

  17. [17]EU law
    GDPR — Regulation (EU) 2016/679

    Personal-data rules for identity and document processing.

  18. [18]EU law
    Regulation (EU) 2024/1028 — short-term rental data

    EU framework for STR registration data and platform sharing (from 20 May 2026).

  19. [19]Agency
    European Commission — STR transparency rules

    Plain-language explanation of the May 2026 framework.

After the law · The product

Where NextStay fits

After the law is clear: we structure verification before access — so Italian hosts can run remote-friendly arrivals without skipping Art. 109 identity match or Alloggiati-ready records.

  • 01

    Verification before the key

    Online check-in collects guest details and holds door instructions until the stay is ready — matching Italy’s need to identify before accommodation is completed.

  • 02

    Every adult on the reservation

    Flows push beyond a single booking name — aligned with Alloggiati expectations for all guests in the party.

  • 03

    Host visibility without desk chaos

    Hotels and individual hosts see who completed, who is blocked, and when access can release — including late Roman and Venetian arrivals.

  • 04

    Destination guidance in the workspace

    This Italy dossier stays attached to the market — CIN, Alloggiati clocks, and de visu self check-in — not a generic EU footnote.

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NextStay provides operational tools and general regulatory information, not legal advice. Hosts remain responsible for confirming the rules that apply to their accommodation in Italy. Research last verified .