Hotel expectations.
Apartment DNA.
Five-star clarity for guests. Units, keys, and mid-stay rhythm for ops — including micro inventory hotel platforms refuse.
Unit A lit. Key waiting.
Airbnb · OTA · Direct · 10 stays free
Twin genome
Drag the seam. Both lives must fit.
What guests expect
- Clear arrival and verified access
- Concierge-grade answers on demand
- Breakfast-adjacent and late checkout offers
- A brand.com that feels intentional
How apartments operate
- Units, not only room racks
- Keyless and lock automation
- Longer-stay housekeeping rhythms
- Airbnb + OTA + direct in one book
Stay lengths
Different floors. Different ops.
Weekend stay
Short stay, hotel pace
Verified check-in, keyless entry, Wi-Fi, and one or two upsells — arrival clarity without a desk.
- ID before codes
- Same-day clean
- Late checkout offer
Mid-stay elevator
Press for what
the stay needs.
Services live on the guest dashboard — not buried in a PDF house manual.
Selected
Mid-stay clean
Scheduled between arrivals — guests book from the dashboard.
Unit services
Live
Micro inventory welcome
Too small for
hotel software.
Exactly right for us.
Some platforms explicitly skip limited inventory. NextStay keeps the full stack — check-in, distribution, guest services — for boutique apartment books and growing portfolios alike.
Unit directory
Every door on the board.
Apartment capability union — PMS, Airbnb, keyless, deposits, HK, city law.
- Unit01
Unit / apartment PMS
Built for apartments, not only hotel racks.
- Unit02
Channel manager incl. Airbnb + OTAs
STR channels as first-class.
- Unit03
Contactless / keyless arrival
Locks and codes with check-in.
- Unit04
ID / registration for apartment regulation
EU depth + city guides.
- Unit05
Longer-stay housekeeping workflows
Mid-stay cleans and maintenance.
- Unit06
Guest portal for Wi-Fi, guides, upsells
Parking, cleaning, late checkout.
- Unit07
Website + direct booking
Brand.com for apartment hotels.
- Unit08
Multi-property apartment portfolios
Grow the book as one ops system.
- Unit09
Payments + deposits / links
Secure extras and risk holds.
- Unit10
Hostel / apartment overlapping ops
Mixed inventory under one roof.
- Unit11
City short-term rental law guidance
Nobody else leads with this.
Hotel calm · Apartment ops
Keyless arrival.
Living stays.
10 stays free · Free onboarding · City STR guidance included