NextStay
Beachfront villa overlooking the sea near Palermo
NextStayEurope

Product · Guest dashboard

One branded link. The guest’s whole stay.

Competitors scatter guest experience across apps, portals, and messaging add-ons. NextStay gives every reservation a personal dashboard — arrival to departure — under your brand.

Mondello · Palermo · Sea villa stay

Inside the stay link

The same hub guests open on their phone.

guest · stay link

live demo

Prepare without inbox noise

Before arrival

Data security · GDPR

Safer for hosts.
Calmer for guests.

Guests should not send ID photos over WhatsApp or personal phone cameras. Hosts should not ask staff to photograph travel documents on a private phone. That practice is risky — and sits poorly with GDPR.

NextStay keeps check-in data on the encrypted stay link between guest and host — processed for the stay, not scattered across chat threads.

  • No WhatsApp ID photos
  • Encrypted guest ↔ host link
  • GDPR-minded stay processing
How we handle data →

Before

Prepare without inbox noise

Check-in progress, arrival time, weather, transfers, house guides, and what still needs verifying — in one place.

Pre-arrival check-in on guest dashboard
  • Check-in status
  • Arrival window
  • Local weather
  • Transfers & parking
  • House guide

During

Everything they need, when they need it

Access, Wi-Fi, nearby essentials, service requests, and upsells that feel helpful — not spam.

In-stay services on guest dashboard
  • Access & keys
  • Wi-Fi
  • Messaging host
  • Guest services
  • Local tips

Departure

Leave without the scramble

Checkout time, late exit asks, luggage help, transport, and a clean path to a review.

Departure and trip overview on guest dashboard
  • Checkout time
  • Late checkout
  • Transport
  • Luggage
  • Review prompt

One surface. Four jobs.

01

Stay itinerary

Reservation dates, payment summary, balance, and special requests — guests stop hunting confirmation emails.

02

Messaging from the stay

Guest ↔ host conversations with unread clarity — WhatsApp, SMS, web, and email paths unified in the journey.

03

Services & upsells

Airport transfer, cleaning, late checkout, tours, dinner — bookable from the dashboard at the right moment.

04

Multi-language guests

Guest surfaces that meet international travellers — not English-only afterthoughts.

Capability atlas

Guest experience peers split across apps — we unify

Portal, keys, guides, messaging, upsells, reviews, loyalty, and multi-language — claimed as one guest dashboard.

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Personal stay hub / guest portal

One link for the whole reservation.

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